1005 West 9th Avenue
Suite B
King of Prussia PA 19406

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1432 Easton Road
Suite 5A
Warrington PA 18976
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Behavioral Health Choices
A comprehensive mental health practice
(484) 685-0965
We accept most private insurance carriers, Medicare and self pay.
*We are not a Medicaid or CHIP provider*

*Individuals 18 and over have to make their own appointments*

  1. Managing Director
  2. Managing Director
  3. Managing Director
  4. Managing Director
  5. Managing Director

Common Questions

How will I pay for my care?  
If you have insurance, please bring in your insurance card and we will collect your insurance required co-payment or deductible amount at the time of service and bill your insurance plan. All payments are due on the day of service. If you do not have insurance coverage at the time of service, we consider you a self paying patient. Payments can be made in cash, by check or credit card. We accept the following insurance plans:

Aetna
Personal Choice
Keystone Health Plan East
Highmark
United Behavioral Health
Cigna
Blue Cross Blue Shield
Amerihealth
Medicare

ComPsych

We strive to have all aspects of our practice, including our professional fees, reflect our ethical and rational approach to your care. 

We accept self pay patients.  Please call the office for our rates.

Additional charges might apply if you need any forms, written reports or letters which are not covered by insurance.  We have a no refund policy for all services rendered.

What should I bring to my first appointment? 
Please make sure that you arrive at least 15 minutes before your scheduled appointment time so that you can provide us the necessary paperwork and insurance information. To save time, you can also print the forms from our forms page and bring them filled out to your appointment.

If the appointment involves a child who cannot be left alone in the waiting room for 30 minutes, it is advisable to have another adult present to supervise the child while the clinician meets with the parent to get information without the child present.

It is also very important to bring a list of your medications to your first appointment.



How do you handle emergencies?
Behavioral Health Choices has formed a linkage agreement with the Horsham Clinic for after hours and emergency care. Patients who experience a clinical emergency after hours should call 800-237-4447, the designated 24/7 Crisis and Referral Center at the Horsham Clinic. 


Please note that adolescent and child clients living outside of Montgomery County should contact their designated 24/7 Crisis Center for Children, or contact their nearest emergency room. The Bucks County Mental Health Crisis Center for Children can be reached by calling ACCESS at 877-435-7709.

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What is your cancellation policy? 
We require 48 hour notice to cancel an appointment for an initial evaluation.  Please contact the office if you will not be able to make your appointment to avoid having to pay a $ 170 cancellation fee. For a medication follow up visit or a therapy appointment we require a 24 hour cancellation notice and will charge $ 50 for cancellations that are made less than 24 hours or for missed appointments.

How do you handle medication refill requests? 
Your prescriptions will last to at least your next scheduled visit. You will need to be seen in the office again for any further prescriptions. Initially when patients are started on medications the visits are more frequent but once stable visits are usually scheduled every 3 months. We charge $25 if we have to call in your medications outside your office visits.

Is your facility wheelchair accessible?
Our Warrington office is wheelchair accessible but our King of Prussia office, although on the ground floor, does not meet strict ADA guidelines.


Do you provide court ordered psychological or psychiatric evaluations?
No, none of the providers at BHC provide court mandated evaluations.


Do you prescribe emotional support animals?
Our clinicians acknowledge that pets can be a significant comfort for patients but we do not prescribe them since we believe that patients will feel more empowered learning techniques to calm themselves that are instantly appliable in any situation.

What is your policy on returning phone calls? 
We would love to be able to answer all phone calls live but that is not always possible. However if you leave your name and number we will call you back the very same day. Please make sure your phone is not on silent and your voicemail box is not full since these are the main obstacles we encounter when patients think we did not return their phone calls. No one is perfect all the time and neither are we and we therefore urge you to call us again if you have not heard from us in a timely manner. 

What areas are outside the scope of your practice?
We are not equipped to treat dual diagnosis patients, violent patients or patients with a recent history of violence, court ordered, forensic or custody evaluations.


Can I make an appointment for another person?
We cannot schedule appointments for someone other than yourself unless the patient is a child.